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Phumeza M
1 reviews | Active since Jul 2018
23 May 2022, 16:00
Pathetic service
I visited Capitec Branch in Eldorado Park an hour ago, what a pathetic service I received from the consultant. 1st of all the guy didn't have a name tag and he refused to provide his name.. he refused to clean the biometric reader, he said its clean.. while I was recording him he then said he will break my phone.. after all the drama he then said I should wait for someone else so that I can be assisted. his colleague went to the back office to call the branch manager or the assistant ''NO ONE CAME'' I was told his name is ''LEEYAZ'' but I don't think its his real name. clearly the whole branch doesn't care about COVID 19 Protocols.
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Replies (2)
Capitec Bank's replyOfficial
23 May 2022, 16:04Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply23 May 2022, 16:04
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
23 May 2022, 16:04 Good day Phumeza
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 May 2022, 16:04
Official
Good day Phumeza
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank