CJ
Cornel J

1 reviews | Active since Apr 2019

25 Aug 2025, 08:10

Pathetic service

From the very first time I app**** at Capitec, I told them my salary date is the last day of the month. Every single month I get calls and sms' that I need to pay on the 25th. I've spoken to agents plenty of time and each time they confirm that my salary date has been changed. Pathetic service.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Aug 2025, 08:35
Official
Good day Cornel, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank