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bevan M

1 reviews | Active since Sept 2013

28 Feb 2022, 16:44

Pathetic service

Capitec bank stellenbosch has got the worst service ever especialy the lafy in front San-marie and the manager Carla..they have attitudes that stink and they make like they own capitec.. They cant smile and have no customer service values.. They make you see that tou are nothing and they are the best..

Capitec is quick to let you open account online but when you need service yoh must go wait 1st outside in a line and then inside the branxh afterwards... Now because of this service i will be wothout a bank card becaise capitec dont work lome other banks on appointment.. I think i am done..think must close my accpunt and go somewhere else..pathetic service.pathetic staff..

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Feb 2022, 17:04
Official
Good day  Bevan

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank