WL
Wulf L

1 reviews | Active since Dec 2022

12 Dec 2022, 12:06

Pathetic service

Since September 2022 I app**** for a credit card.I have provided them with all the documention they were asking for. Until now there is no approval or rejection.My complaint to the customer care Center dated 28.11.22 Was confirmed with the promise to reply within two working days.Result: nothing received. Today i phoned again and was told that something will be done.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Dec 2022, 15:00
Official
Good day  Wulf

Thank you for letting us know of your concern, and for your patience while we explore this matter. 
We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank