EG
Esme G

1 reviews | Active since Sept 2016

08 Sept 2016, 10:18

Pathetic Service

<p>My bank card expired... not an sms, email or even post as a reminder. </p> <p> </p> <p>What an embarrassment to pay for goods, just to have your card declined... with more than sufficient funds in. </p> <p> </p> <p>Wondering WHY I made this change.... Not even a branch in one of the biggest Malls in Western Cape (Canal Walk). </p> <p> </p> <p>Disgusted!</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Sept 2016, 11:41
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank