RD
Rayan D
1 reviews | Active since Apr 2021
13 Dec 2021, 10:52
Pathetic service
I did a transfer into a fnb account its now been 3months I've not received the money backinto my capitec. I've been to capitec branch at meadow Dale in edenvale I recieved pathetic service from the branch manager and every single consultant from that branch no one seems to know how to assist and get back my funds. I always tell me they'll call me back but it's been 3 months now I've been going to that branch every single dam day and it's still not resolved. Capitec is actaully a ***** bank that *****s clients funds.
***
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
13 Dec 2021, 10:57Good day Rayan
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Dec 2021, 10:57
Official
Good day Rayan
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RD
Rayan D's updateReviewer Update
13 Dec 2021, 16:05I've given yourll 4months already
RD
Rayan D's update13 Dec 2021, 16:05
Reviewer Update
I've given yourll 4months already
RD
Rayan D's updateReviewer Update
17 Dec 2021, 11:33Today is the 17 December 2021 and so no call from capitec consultants. Yourll responded on the 13 Dec its 4 days today and not a call. That tells us how pathetic client services urll actually have. I think as a client of capitec I don't advise anyone to change or bank with capitec.
RD
Rayan D's update17 Dec 2021, 11:33
Reviewer Update
Today is the 17 December 2021 and so no call from capitec consultants. Yourll responded on the 13 Dec its 4 days today and not a call. That tells us how pathetic client services urll actually have. I think as a client of capitec I don't advise anyone to change or bank with capitec.