WK
Wendy K
1 reviews | Active since Oct 2019
04 Nov 2019, 18:46
Pathetic service!!!!
My husband did an EFT from Standard Bank to my Capitec Account on Friday 1 November 2019. It is now 18:40 on Monday, 4 November 2019 and I have still not received my money. Capitec is open on Saturdays and Sundays. How can it take almost 4 days to process an EFT?? RELEASE MY MONEY!!! This together with the ******* on the 25th with the bank being of line was the last straw. I am done! It is pathetic.
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Replies (2)
Capitec Bank's replyOfficial
05 Nov 2019, 12:51I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Nov 2019, 12:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Nov 2019, 14:11Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply18 Nov 2019, 14:11
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank