PK
PL K

1 reviews | Active since Jan 2023

25 Mar 2025, 13:59

Pathetic service

case number ***4 The bussiness banking is useless. I deposit money into the account and they just deactivet my account because I'm not using it to pay money out. I used this account as a saving account and now that I need to ge access to my funds I have to go through a whole process. I just need my money. It's my money not theirs

0
Replies (5)
Capitec Bank
Capitec Bank's reply25 Mar 2025, 14:36
Official
Good day PL Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
PK
PL K's update25 Mar 2025, 15:07
Reviewer Update
next business day is to late. I need access to my money NOW!!!!!
PK
PL K's update25 Mar 2025, 18:36
Reviewer Update
So you phoned me for what reason. You did not solve the issue. I still do not have access to MY money. You just phone me to tell me you acknowledge my post on hellopeter. What pathetic service is this.
PK
PL K's update26 Mar 2025, 10:23
Reviewer Update
This is still not resolved just show how they look after their clients.
PK
PL K's update26 Mar 2025, 12:29
Reviewer Update
Ok you refuse to send me the email and put the phone down while I'm talking. Who the hell must the director send the email to. You REFUSE to give the information. We want our money