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zK
zelda K

1 reviews | Active since May 2021

14 Mar 2026, 10:17

Pathetic service

I have transfered monies on my friends capitec account that's linked to a her cellphone number thats s no longer linked with her account and she changed the account number as well, cellphone number still belongs to her. I've logged in a complain already with capitec till now still waiting for feedback a Ref number that was given is not working

0
Replies (4)
Capitec Bank
Capitec Bank's reply14 Mar 2026, 10:47
Official
Hi there Zelda I see you mentioned you need assistance with funds being transferred on a stopped account Please note for assistance kindly contact the bank through WhatsApp *** alternatively contact the call center on *** Or you can free to contact any department you need using our in‑app calling feature 📱✨ Simply sign in to the Capitec app and tap on the dial icon
Capitec Bank
Capitec Bank's reply14 Mar 2026, 11:01
Official
Is there anything else I can help you with today?
zK
zelda K's update14 Mar 2026, 11:24
Reviewer Update
I have lodge in a case already with your golden acre branch on Tuesday already
zK
zelda K's update19 Mar 2026, 16:31
Reviewer Update
When I spoke to the lady on Monday she advise that the my friend need to go the bank to query hence the number is not allocated to anyone, email that I received state that the transfer has been done