LB
Lameez B
1 reviews | Active since Jan 2012
24 Mar 2024, 08:54
Pathetic service
On Wednesday, 20th March I wrote a complaint to say that your company debited my account seven days earlier. Today is Sunday and I'm left with no money and no reversal of the debit order. That money that you took without my approval seven days earlier was meant to be paid for something tomorrow, so what am I supposed to do??? YOU HAD NO RIGHT!
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Replies (2)
Capitec Bank's replyOfficial
24 Mar 2024, 16:33Good day Lameez
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Mar 2024, 16:33
Official
Good day Lameez
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LB
Lameez B's updateReviewer Update
24 Mar 2024, 16:40Same old response but it doesn't solve anything!
LB
Lameez B's update24 Mar 2024, 16:40
Reviewer Update
Same old response but it doesn't solve anything!