PATHETIC SERVICE

On the 20th February I went to Capitec to deposit money into my account, Kham who was assisting gave me the wrong amount and I said no please recalculate.An sms came with an amount lesser than the deposit. And the last time I checked they have machines that do the calculation. My money was deposited R200 less and he told me that it would be sorted out on Monday, nobody called me,I went to the bank again today which is Tuesday and Silas didnt want to call the customer care which I wnded calling from from my cellphone and Ziyanda from the call centre made me hold for 5/7 to open the ref number and took another 5 mins to get me a manager which sje came back telling me there is no team leader,supervisor. Their service was pathetic . I need my money as in yesterday,its clear that this is happening to other customers and they dont notice. This ****************. I need to be reimbursed as in yesterday. Nobody has called me in 20mins I left the bank. I find this ridiculous. Capitec needs to up the socks their customer service sucks.