pathetic service

Item: Capitec Bank
Rating: 1
Author: venice M

i moved to capitec hoping to get good service but all im getting pathetic service i got ref no ***6 but no assistance im dissapointed i was fnb private wealth client before i switched to capitec

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

02 Aug 2019, 12:42

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply02 Aug 2019, 12:42

Official

Capitec Bank's replyOfficial

16 Aug 2019, 09:26

Hi venice M

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable.

Please return my call on ***.

Kind regards
Capitec Bank

Capitec Bank's reply16 Aug 2019, 09:26

Official