JR
Johan R

1 reviews | Active since Feb 2018

22 Feb 2018, 09:31

Pathetic service

a Unauthorized debit order was added on my account. Now Capitec can not remove it. I just have to pay. I can not be-leave this ***********, useless, pathetic service that i receive from them.

0
Replies (3)
Capitec Bank
Capitec Bank's reply22 Feb 2018, 10:27
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

JR
Johan R's update22 Feb 2018, 11:22
Reviewer Update
And in 5 days time, another debit order will go off
Capitec Bank
Capitec Bank's reply28 Feb 2018, 10:26
Official

Good day Mr Roets

Please refer to your email as we require further information to assist or contact me on ***.

I tried to contact you on the number you provided however to no avail.

Kind regards

Nondi Tsholoba