BS
Blessing S

1 reviews | Active since Feb 2018

08 Feb 2018, 16:08

Pathetic Service

I have been expecting overseas funds for over a week to reflect in my account.They told me to put a standing order prior buy even with that I still get the funds late.This time around they have not bothered to call me and NO PAYMENT...I have spent lots of money trying to reach the department to no avail..

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Feb 2018, 11:12
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply14 Feb 2018, 11:05
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Nwabisa Tom

Complaint Management

Capitec Bank