Pathetic service

Why is there always problems with your ATM's every end of the month when I need to withdraw money? They are always out of service due to money shortage. On Friday the branches in Sancardia and Beatrix ATM's were both not working. On Saturday all the ATM's in Wonderpark mall were not working. When you enquire inside, you are told they did not load enough money. With so may clients, why don't you increase the number of ATM's and money loaded or load as often as possible. It is also not a relief being told to Pick n Pay or Shoprite cause you are made to also beg for your money there. This will be a downfall to Capitec's business if they are not careful as they are undermining their clients. You are a fastest growing bank but some of your services are horrible, specifically your ATM. Be like other bank's and increase the number of ATM's otherwise some of us are going to leave your bank.