Pathetic service

Iam truly disappointed with the service just reveived at the capitec call centre your service never improves guys and this is totally uncalled for,your agent has ****ed me off and ruined my day it's not even funny worse she has a decency to make an argument with me a whole client what happened to empathy though,Sikhona you're rude and *********** worse you blatantly refused to even issue your surname what bull**** is that