Pathetic service
<p>I received a nasty SMS notification from this bank informing me that my account is overdrawn because of a late processing of a purchase which happened on the 20 Jan 2017, for R391.84. To my knowledge all my transactions went through as I received notification time that I did my debit card transactions. How pathetic and unprofessional is Capitec bank to suddenly come back almost 6 months later and say a transaction never went through my account and whose fault is it really? I demand that this error be corrected without any delay as I can't be held liable for it.</p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
