Pathetic Service!!!

Capitec bank is absolutely ridiculous when it comes to customer service and feedback, i app**** for a loan at 10am, Rethabile Kheleli said it would take an hour an a half and get back to me, i waited 2 hours, emailed her numerous times and called, left her 4 messages to call me back and still she didn't, i eventually went through to the midrand carlswald branch where the lady named Modibene treated my fiance and i like she didn't want to. really bad attitude, we asked for assistance, she called Rethabile and that's when we were informed that they could not create the employer online (we waited the entire day to get that information). so we asked to do it at the branch. they turned us away as they apparently cannot print from their machines. they need me to print it and come back yet the mail was sent to them from capitec head office.. makes no sense at all.. they were absolutely rude and didn't want to help us at all.. i will never bank with capitec due to this experience. Their service is ridiculous and pathetic.