Pathetic service

<p>I was saving money in my account me and my girlfriend as we were expecting in March this year. The money was suppose to go into my capitec account on the 23 April. I opened this savings in Khayelitsha branch so i went there to check the progress, the lady who assisted me told me that there was a mistake that was done by the consultant she was suppose to open a separate account where the money will be transfered automatically so they told me they will open it for me so the money will be in by the &nbsp;23rd April.. I waited patiently but nothing came in.. I went to Somerset branch on the 25 April and they told me that the consultant who assisted me in Khayelitsha made a mistake she twisted the last 2 digits of my account number and the money was transfered to a wrong account.</p> <p>&nbsp;</p> <p>They said they cannot help me i need to go to Khayelitsha branch with my bank statement and my girlfriends bank statement to prove there was a stop order.. I took a day off at work and i did everything and they told me the money will in within 5 working days but still today there is no sign of the money..</p> <p>&nbsp;</p> <p>I need that money ASAP.. Its May now and im the one suffering and no one from Capitec seems to care.. I work from Monday to Sunday I dont have time to go to Khayelitsha branch again for the samething.</p> <p>&nbsp;</p> <p>Capitec superiors must intervene before I take this matter to the Ombudsman.&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>