WP
Wessel P
1 reviews | Active since Aug 2021
04 May 2023, 16:06
Pathetic service
I've ordered a Merchant card machine 3 weeks ago and I'm still waiting for it. There is absolutely no communication as to when I will receive it and I have already paid for it in full.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
04 May 2023, 16:50Good day Wessel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2023, 16:50
Official
Good day Wessel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
WP
Wessel P's updateReviewer Update
19 May 2023, 21:48It's now 2 weeks after my first complaint and I still haven't received any refund. Think this is a sc*m as no other bank is so full of s*** regarding a card machine. I would like you to refund me in full or I'm going to take legal action.
WP
Wessel P's update19 May 2023, 21:48
Reviewer Update
It's now 2 weeks after my first complaint and I still haven't received any refund. Think this is a sc*m as no other bank is so full of s*** regarding a card machine. I would like you to refund me in full or I'm going to take legal action.