Pathetic ***** investigation

I reported a company that ****med me out of a fair amount of money, at the end of August, to then be told I need to lay a charge against them. Bearing in mind that I'm currently bedridden, got a friend to cart me off to a police station, where we spent half a day and got nothing done. The following day I contacted SAPS again and this time they sent someone to my home, made the afidavit, got the case number to them and only then was I informed they needed a copy of the afidavit as well. What a schlep, got my carer to fetch it for me, mailed the copies to them and was told it would take another 21 days before it would be resolved, but I can check on their WhatsApp line what the progress is. It eventually said it was resolved, which it wasn't, phoned them again and they said it's still being processed. Waited for 2 weeks and phoned them yesterday, again, was told it was resolved as they NEVER received the afidavit(lie, I sent it on the same day) Eventually I got disconnected, tried calling back, but of no help