PATHETIC !

Absolutely pathetic !!!!

had a sale On Friday all the money was transferred to my account and the client accidently transferred the same amount twice,the one amount went to my supplier and the other was refunded to her in full on Saterday afternoon..

after that i could not access my account at all,it doesnt show i have a bank account..thought it was the banking app and left it,this morning called my bank and asked them whats going on i cant get access into my account??

you know what they tell me???? sorry it was reported as *****..so i told her but you can clearly see i transferred the money back ?? do you have a case number stating this is ***** ??? her reply "no" so i told her then how the hell are u telling me u closed my account do the *****??

she told me no i must get the client to send them an email proofing it was not ***** for them to unblock my account??? WTH??

SO YOUR TELLING ME I CAN CALL CAPITEC REPORT ANY ACCOUNT I THINK IS ***** ,AND THEY IMMODERATELY WITHOUT ANY EVIDENCE OR CASE NUMBERS STOP THE ACCOUNTS???

very disappointing wont even use Capitec again !