BM
Brenden M

1 reviews | Active since May 2019

25 Feb 2020, 11:17

Pathetic exscuse of a bank and CEO not much better rather.

Here we go again, I spoke to the branch manager about capitec still debuting my capitec account instead of my FNB account, been three days and still have not had a reply. Your services suck, your staff suck, your CEO is even worse, 5 months to try sort this out, please stop employing un educated people, then maybe they might get it right. Sorry but this is a pathetic exscuse of a establishment, worst bank ever to deal with.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Feb 2020, 16:13
Official
Please accept my sincere apology for the frustration you experienced as result of this incident. 

Complaint Management will take ownership of this investigation and will provide you with feedback.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank