BM
Brenden M
1 reviews | Active since May 2019
25 Feb 2020, 11:17
Pathetic exscuse of a bank and CEO not much better rather.
Here we go again, I spoke to the branch manager about capitec still debuting my capitec account instead of my FNB account, been three days and still have not had a reply. Your services suck, your staff suck, your CEO is even worse, 5 months to try sort this out, please stop employing un educated people, then maybe they might get it right. Sorry but this is a pathetic exscuse of a establishment, worst bank ever to deal with.
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Replies (1)Capitec Bank's replyOfficial
25 Feb 2020, 16:13Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2020, 16:13
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
