RvdM
Riaan van der Merwe

1 reviews | Active since Mar 2013

29 Apr 2022, 08:56

Pathetic excuse for a bank

If i could give these guys a minus star rating i would. What a pathetic excuse for a bank. Their systems always have inaccurate information and if you prove that to them its just sorry the system says its the way it is.

Ive app**** for a access facility pre approved up to a large amount only so the arrogant consultant can tell me oh sorry youve been declined due to your current credit agreement being in arrears. When i asked them how can it be in arrears seeing that the last debit order they took was on 31 march - i was simply told sorry its the system.

This is really a pathetic excuse for a bank with inaccurate systems. Ill definetely be moving my money some place else seeing that i cant trust them to keep accurate information on their systems even.

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Apr 2022, 08:59
Official
Good day Riaan 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
RvdM
Riaan van der Merwe's update03 May 2022, 15:32
Reviewer Update
Still no reply or response from anybody.. Just shows you clients are not important.