1 reviews | Active since Apr 2017

05 Apr 2017, 15:14

Pathetic customer service from CAPITEC BANK

<p>I have a current personal loan at Capitec Bank, and I have contributed a lot of money for their financial wealth. But they are blind to see the big picture. They completely decline me applying for a small loan (R5000) due to my so called high living expenses, but they easily loaned me over 60K a couple of months ago. Pathetic man...</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Apr 2017, 16:18
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply06 Apr 2017, 16:01
Official

Good day

I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank