FN
Fikile N
1 reviews | Active since Nov 2020
07 Nov 2020, 11:11
Pathetic customer service
The worse customer service I've received from a bank, capitec call center is pathetic to simply say, their consultants don't respect customer, customer service is foreign to them, @*** and your colleagues, you left a bitter taste in my mouth, I regret why I contacted Capitec from the beginning, the worst I had to deal with. Even now am still not assisted even after calling for 3 days more than 5 times a day.
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Fikile N's updateReviewer Update
07 Nov 2020, 11:14A debit order is already loaded on my account but I haven't received the funds, what nonsense is that, can someone please explain to me, it's over 24 hours now waiting.
FN
Fikile N's update07 Nov 2020, 11:14
Reviewer Update
A debit order is already loaded on my account but I haven't received the funds, what nonsense is that, can someone please explain to me, it's over 24 hours now waiting.
Capitec Bank's replyOfficial
09 Nov 2020, 08:55I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2020, 08:55
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
