LM
Lerato M
1 reviews | Active since Jun 2016
03 Apr 2024, 04:55
Pathetic customer service!!!!
It’s been two weeks and I am still waiting for Capitec to release my funds. All the documents that were requested for the so called investigation were sent and I am still awaiting them to get back to me. All I get is an automated response from the complaint center saying they still investigating. Why is it taking so long to uplift a hold that has been put by your own department?
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Capitec Bank's replyOfficial
03 Apr 2024, 16:51Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Apr 2024, 16:51
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank