JM
Jabulani M
1 reviews | Active since Jan 2014
22 Jul 2019, 13:43
Pathetic Customer Service
I have had the worst experience with this bank, I logged a query on the 24/06/2019 about an amount that went off my account, till today I am still waiting for the matter to be resolved every time I phone I get told they are still working on it. This is the worst Bank ever.
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Replies (2)
Capitec Bank's replyOfficial
23 Jul 2019, 08:28I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jul 2019, 08:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
30 Jul 2019, 15:23Good day Kindly note the matter has been resolved, as per our telephone discussion.
Capitec Bank's reply30 Jul 2019, 15:23
Official
Good day Kindly note the matter has been resolved, as per our telephone discussion.