BW
BUSIe W
1 reviews | Active since Mar 2018
18 Mar 2019, 10:02
Pathetic Customer service
I have been on hold with their customer care for over 5 minutes and no one can assist!!
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Replies (1)
Capitec Bank's replyOfficial
18 Mar 2019, 13:21Please accept my sincere apology for the frustration you experienced as result of this incident.
Kim Simons will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Kim Simons will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply18 Mar 2019, 13:21
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Kim Simons will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Kim Simons will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank