1 reviews | Active since Oct 2016
Pathetic customer service
Bought electricity twice over the app, the money went off from my account but never got the electricity token. Phoned the call centre and a rude woman hung up the phone before I could even get the reference number.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank