WM
Welcome M
1 reviews | Active since Jul 2011
06 Apr 2016, 17:22
PATHETIC CAPITEC SERVICE!!!!!
Went to Capitec Branch ATM to do a deposit, their ATM machine stole that deposit and I immediately asked people on the que to quickly call one of their branch stuff inside to come assist. As if losing my whole deposit on their ATM was not enough, a lady who was named Sbongile by a fellow colleague 'Mpho' came and gave me a pathetic service with attitude in trying to trace my funds!!! Right now I'm sitting and waiting for the funds which they've eventually picked up on their ATM division but still not reflecting on my account!!!! <br> <br> I will spread the word with this experience and not recommend any of my friends, associates and family to not use this **** service BANK that *****s peoples money
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
07 Apr 2016, 08:14Hello Welcomem8,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Roxanne Pridgeon will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Roxanne Pridgeon will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Complaints Management: Capitec Bank
Capitec Bank's reply07 Apr 2016, 08:14
Official
Hello Welcomem8,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Roxanne Pridgeon will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Roxanne Pridgeon will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Complaints Management: Capitec Bank
