HD
Hendrik D

1 reviews | Active since Apr 2022

10 Aug 2023, 13:03

Pathetic Capitec

I sincerely think Capitec should change their name to Pathetic.

For two weeks now i have been struggling with an international payment made to my account.

You simply cannot get hold of any one at forex telephonically and they simply ignore their e mails.

Capitec is the first bank that i see that has no forex department in any of their branches.

I am thus seriously considering moving my account and buisness elsewhere

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Aug 2023, 14:26
Official
Good day  Hendrik

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank