MM
Muhluri M
1 reviews | Active since May 2016
07 Nov 2022, 10:24
Pathetic Capitec!!!
There is a case opened on 15 August 2022, you guys keep sending me from pillar to post. I habe just now spent over an hour in your branch with your ***** department seemingly lost as what needs to happen.
I simply want to know what is going on as FNB is adamant that they have provided you with all the feedback that is needed for you to provide to me.
The service I keep receiving just keeps becoming way more pathetic!!!
Your ***** consultants even have the nerve to say I can lodge a complaint showing how they do not care about our money!!!
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Replies (2)
Capitec Bank's replyOfficial
07 Nov 2022, 10:29Good day Muhluri Mthombeni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply07 Nov 2022, 10:29
Official
Good day Muhluri Mthombeni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
MM
Muhluri M's updateReviewer Update
07 Nov 2022, 10:30I have zero patience with you guys anymore, 2 months is patient enough.
MM
Muhluri M's update07 Nov 2022, 10:30
Reviewer Update
I have zero patience with you guys anymore, 2 months is patient enough.