Pathetic banking

I have a Capitec business and savings account, on the 01/03/2024 I did a transfer into my Capitec savings account the moneys left my business account but nothing reflected in my savings account. The next day I contacted an agent who gave me a reference number and acknowledged that their systems was faulty. I then followed up with many agents and with which I was pushed pillar to post with no answers. It's been one week and I still have not received my money. Capitec business banking is an utter flop, I had this acc for just over a month and there's endless issues with the system . I really suggest not doing business banking the issues will never end.