Pathetic bank that does not want to refund money back!

If I could give 0 stars I would. ****test and most *********** bank I have ever dealt with! I have put in a refund request 5 times already a week ago, spoken to so many agents and still no refund! It is one excuse after the next ****** excuse. No one at this company seems to wants help me. They are ****** *******! Capitec Bank is just here *****ing hard working South Africans money. Shame on you!