Pathetic Bank stay away

This is my original review from 3 sept which is still not sorted by this Pathetic bank and now they just choose to ignore me, PEOPLE STAY AWAY FROM THIS BANK THEYBARE USELESS I WILL BE CLOSING MY ACCOUNT AND MOVING TO ANOTHER BANK, THEY send me a email 2 weeks ago stating theybsend me emails and i did not respond, I am yet to see those said mails I have also requisted they send it to me but nothing so they lie to you as a client aswell My wife app**** for a loan 2JC4QHF after days se got a msg stating that she must follow the link to whatsapp as they cant get hold of her funny no one phoned, She follows the link does what is asked and boom nothing again, email send to Capitec and then we get another whatsapp asking her for one more document she sends it and then capitec ends the chat, We send another emailnand get the o so sorry reply, next day same thing email send no reply, then again email send get a reply we are so sorry boo hoo we are resolving it, In one whole month after numourous emails and fb msges no resolution from capitec, the fb reply tells me as the customer that I must phone them so they can resolve the issues EXCUSE ME you cant do your job and i must phone you, They are the most pathetic bank i have ever dealt with and i am so glad i am closing this account, You only took 2 months to show your true coulors, If you want a bank that offers no assistance, no resolution, no problem solving skills no services rendered to you as a customer a dont care attitude CAPITEC IS YOUR BANK, So now i know i will be getting another one of those we are sorry automated replies, #CAPITEC save it dont even bother to send it to me I just hope more people open theyr eyes and leave you so we can get rid of companies like you, In over a week still no answer still not resolved still dont even know if the loan is approved or not