TM
Tshepang M

1 reviews | Active since Jun 2013

02 May 2017, 14:01

Pathetic Bank Experience

<p>My card has expaired i went to the Capitec branch nin Newtown Junction and i was advised that i was going to be charged R 45.00 to do a replacement of a card that has expaired, which is something that i don't understand why because i didn't loose the card why should i be charged (this is a rep-off)</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply02 May 2017, 15:05
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank