AA
Avron A

1 reviews | Active since Aug 2022

05 Aug 2022, 10:25

Pathetic "Bank"

I've always been hesitant about opening an account with Capitec, until my wife finally swayed me. decided to play safe (THANK GOODNESS I DID) opened myself a standard savings account - online process quick and fairly user friendly, in store was okay'ish apart from all those finger prints. not in my 30 years has my personal banks been offline more than few hours CAPITEC has been off line for 3 DAYS! this is pathetic to say the least. I wouldn't recommend at all. as soon they decide to fix the issue I’m closing the account. call me old school but i will pay my "private bank fees" with my current banks and enjoy trusted quality i can rely on

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Aug 2022, 10:36
Official
Good day Avron

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank
Capitec Bank's reply06 Aug 2022, 08:31
Official
Good day Avron Adonis

We are aware of the current system issues impacting your banking experience.

Our App is currently unavailable and our IT team is working on fixing the issue. 

Please continue to use your card to pay or withdraw cash.

We apologize for the inconvenience.