BJ
Bronwyn J
1 reviews | Active since Nov 2016
05 Aug 2021, 08:56
PATHETIC!!!!!
I have just about had it with the pathetic poor service from Capitec - I took out a loan back in 2010 of which i paid in full and now that i need proof (paid up letter) Capitec are refusing by not replying or acknowledging our request - If no response from Capitec after this i am going straight to the Ombudsman. I am in the process of applying for a bond and this is the one hurdle that i just can't seem to cross because of Capitec. your westgate mall branch is a disgrace and makes empty promises. Struggling now for about a month to get a paid up letter.
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Replies (3)
Capitec Bank's replyOfficial
05 Aug 2021, 09:20Good day Bronwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2021, 09:20
Official
Good day Bronwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BJ
Bronwyn J's updateReviewer Update
05 Aug 2021, 15:17Rushdiyya - ***6. if it was not for this lady i would have lost all faith in Capitec - You seriously need to employ more people like her who is competent and efficient at what she does.
Thank you Rushdiyya
Thank you Rushdiyya
BJ
Bronwyn J's update05 Aug 2021, 15:17
Reviewer Update
Rushdiyya - ***6. if it was not for this lady i would have lost all faith in Capitec - You seriously need to employ more people like her who is competent and efficient at what she does.
Thank you Rushdiyya
Thank you Rushdiyya
Capitec Bank's replyOfficial
06 Aug 2021, 07:05Good day Bronwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2021, 07:05
Official
Good day Bronwyn
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank