Pathetic

Good morning

I am utterly disgusted by the level of interest showed by Capitec from the time I complained about the service I received from Capitec Bank Midway from Precious one of their agents. I was told there are looking into it and kept on saying they have been calling and that was lies no miss calls on my number and was not asked for my number.

It goes to show that Capitec is bank is very doggy and people keep on saying and its so unfortunate that we are closing our ears. I did not get a satisfactory service when I went to open new accounts for my kids and till today the other account is not active. Should I jump ship including my account and moving to Nedbank.

I need full apology on email and telephonically from Capitec and assurance as to why I shouldn't close my account this month. I can also go the social media route or Ombudsman if this platform fails me. The person who was handling the investigation was Siyasanga Blayi and not contacted me till to date. Angry customer again.