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neo M

1 reviews | Active since Jan 2019

10 Sept 2025, 07:48

Pathetic App

I have been trying to reverse an unauthorized debit order for the past 2 weeks each time it saysv" UNSUCCESSFUL AND CAPITEC IS AWARE IF THE ISSUE AND WILL TRY GET IT RESOLVED. IVE BEEN GETTING TICKET NUMBERS EACH DAY. I CALLED THEIR CALL CENTRE ONLY TO BE TOLD TO GO TO THE BRANCH..SO NOW I MUST SPEND PETROL TO GO REVERSE MONEY WHICH I WILL BE CHARGED FOR AT A BRANCH LEVEL. IM REALLY SICK OF THIS BANK.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2025, 08:37
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.