TL
Terri L
1 reviews | Active since Oct 2020
27 Oct 2020, 10:26
Pathetic
I have had the same problem with Capitec and they told me it would be sorted. Tell me how you cannot stop or dispute a debicheck? I have told you the company is not who they pose to be yet every month I must have this issue. Basically, you're telling me the other party can have their way with my account? VERY NICE CAPITEC. I'll be taking this to the Ombudsman instead.
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Replies (2)
Capitec Bank's replyOfficial
27 Oct 2020, 14:28I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Oct 2020, 14:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
29 Oct 2020, 16:43Good day Terri L
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2020, 16:43
Official
Good day Terri L
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank