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Tanya B
1 reviews | Active since Jul 2011
22 Jan 2026, 16:02
Pathetic!!!!!
During December 2025 there were late payment authorisations going off my account which put my account in a severe negative. I then spoke to a couple of people in Collections to allow me to sign an AOD for 6 months which was approved. Up to now there is no AOD in place. Everytime i phone they say my main account is handed over. I am awaiting UIF which is not alot and this amount which is not explainable will absorb the benefit..i want this rectified by tomorrow or i will go to the furthest exposure on pathetic service.
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Replies (3)
Capitec Bank's replyOfficial
22 Jan 2026, 16:35Good day Tanya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Jan 2026, 16:35
Official
Good day Tanya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Tanya B's updateReviewer Update
23 Jan 2026, 12:52I will need an answer and this rectified by close of business todaym
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Tanya B's update23 Jan 2026, 12:52
Reviewer Update
I will need an answer and this rectified by close of business todaym
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Tanya B's updateReviewer Update
24 Jan 2026, 09:05Thank you to Capitec. My matter was resolved by close of business yesterday. I appreciate Melanie for assisting.
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Tanya B's update24 Jan 2026, 09:05
Reviewer Update
Thank you to Capitec. My matter was resolved by close of business yesterday. I appreciate Melanie for assisting.