LK
Lana K
1 reviews | Active since Mar 2009
19 Dec 2023, 11:11
Pathetic
I have been trying for two weeks to get in contact with client services. It stays busy or just cuts out
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
19 Dec 2023, 12:05Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2023, 12:05
Official
Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LK
Lana K's updateReviewer Update
19 Dec 2023, 14:35Excellent service. Capitec helped us with very friendly service and were VERY helpful when we needed their help. They went beyond what was expected of them. We highly recommend Pearl Sammy and the two branch managers at the Bronkhorstspruit branches. Thank you so much.
The customer service line can do with some improvement though.
The customer service line can do with some improvement though.
LK
Lana K's update19 Dec 2023, 14:35
Reviewer Update
Excellent service. Capitec helped us with very friendly service and were VERY helpful when we needed their help. They went beyond what was expected of them. We highly recommend Pearl Sammy and the two branch managers at the Bronkhorstspruit branches. Thank you so much.
The customer service line can do with some improvement though.
The customer service line can do with some improvement though.
Capitec Bank's replyOfficial
19 Dec 2023, 19:08Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2023, 19:08
Official
Good day Lana
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LK
Lana K's updateReviewer Update
21 Dec 2023, 16:21Capitec fixed the problem by doing more than was expected of them. Well done Mavis and Mpho at the Bronkhorstspruit Church Street Branch
LK
Lana K's update21 Dec 2023, 16:21
Reviewer Update
Capitec fixed the problem by doing more than was expected of them. Well done Mavis and Mpho at the Bronkhorstspruit Church Street Branch