LY
Lorette Y

1 reviews | Active since Mar 2015

19 Aug 2016, 12:14

PATHETIC

<p>I went to Homestead Spar to buy food for lunch today but the transactions was declined, I then went outside to an ATM to withdraw cash and again my transaction was declined. I returned to the office and checked my statement and low and behold both transactions are on my statement and deducted from my account!!!!!!</p> <p>I did not receive the food nor the cash. How is this even possible.?????</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Aug 2016, 13:53
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank