1 reviews | Active since Jun 2016
pathetic
<p>on the 16th june 2016 the morning my husband used the card to swipe for petrol. The afternoon my husband decided to take us out for lunch at wimpy cape gate mall we order and had our lunch there, after that we had to go swipe for the bill it showed incorrect transaction,we ran to a atm and it gave us the same, so we had to explain to the manager what happend and i had to give them something so i gave my phone till this nonsense with the bank is sorted out. okay so friday morning i went early to the branch in cape town and explain to them what happend and what call centre told me that my card is damange. Someone by teller 6 help me i told him look here your call centre said my card is damange he still didnt take there word or mine and said no the card is not damange okay so i believe him, so when i get home i wanted to buy us food for the evening gave me the same thing incorrect transaction so because of the branch in town me and my family had to sleep without food for 2 nights. why could parow's branch see that my card is damange and not town one. I'm reaaly angry for what me and my family had to go threw. </p>
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
