AB
Andrid B

1 reviews | Active since Sept 2016

07 Jan 2019, 08:46

Pathetic

Never ever bank with Capitec. I made a payment via my cell phone app which I want to reverse. Capitec tells me that they need to get the permission of the other person to send MY MONEY back to me!!!! I have banked with Std bank, ABSA made cell phone payments with them an never heard of anything this ridiculous. Capitec just lost me an my entire families business an others that I will be telling.

0
Replies (1)
Capitec Bank
Capitec Bank's reply07 Jan 2019, 10:57
Official
Good day 

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,