RV
Rudolf V

1 reviews | Active since Mar 2012

13 Nov 2018, 09:55

Pathetic

So Capitec your not so good as you think. 1st in the nearly 6years that I have an account with Capitec, they cant sort out Virgin Mobile, so I have to buy from other banks and pay unnecessary fees because of your incompetence of rectifying the problem. Maybe I must send you a bill! Try now to get a quote on line, answering the questions to verify Iam who I say I am. The your site say i got the questions wrong. Really you are falling of the bus with certain services. In my eyes totally pathetic

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Nov 2018, 13:01
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,