CH
Carlise H
1 reviews | Active since Jul 2013
15 Oct 2015, 16:55
Pathetic!
In the last month I have done 3 online applications for a loan, Capitec didnt think im important enough to phone, email, sms or fax me on any of these applications! Disgusting and pathetic!
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Capitec Bank's replyOfficial
16 Oct 2015, 08:58Hello Carlise22,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply16 Oct 2015, 08:58
Official
Hello Carlise22,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank