Passing the buck at its best.

So I have been having ********** transactions done on my account, which up until today I had not noticed as the account I am referring to is my personal or should I say day to day account. Since capitec finger printed me like I was a ******** on the day I opened my account and th guy who signed me up assured me I was safe and my account security was of utmost importance, I didn't take much note of anything but the balance to be honest. Turns out someone, somehow has a second card to my account or is somehow swiping my card which is always in my possession. Funniest part is he is in another province. So it didn't flag at Capitec that my card was being swiped in two different provinces, minutes apart or that I use my card all over the one province and it only get swiped at one place in the other province. The call center lady told me to cancel my card, I asked her what happens then, she said I needed to pay for a new card as I took to long to notice these transactions. Even the investigative team will want to know why it took me so long to notice. How's about how did your ***** unit (if you have one) not pick it up? I am legit disgusted at how I am expected to be the ***** detection unit of the bank because their current one is delayed or non existent...